What We Do
Comprehensive gym CRM solutions designed to boost member retention and streamline your fitness business operations.
Our Service Categories
Member Management
Complete member lifecycle management from onboarding to retention, with automated communication and engagement tools.
Operations Management
Streamline class scheduling, equipment tracking, and staff management with intelligent automation and reporting.
Business Intelligence
Data-driven insights and analytics to optimise your gym's performance and increase revenue through informed decisions.
Detailed Service Offerings
Member Management Solutions
Everything you need to attract, retain, and engage your gym members effectively.
Member Onboarding
Seamless digital onboarding process with automated welcome sequences, goal setting, and personalised fitness assessments.
- Digital membership agreements
- Automated welcome communications
- Fitness goal tracking
- Personal trainer matching
Retention Analytics
Advanced analytics to identify at-risk members and automated intervention campaigns to improve retention rates.
- Churn prediction algorithms
- Engagement scoring
- Automated re-engagement campaigns
- Personalised offers and incentives
Member Communication
Multi-channel communication platform with SMS, email, and in-app messaging for effective member engagement.
- Automated email sequences
- SMS notifications and reminders
- Push notifications
- Personalised content delivery
Member Portal
Self-service member portal and mobile app for bookings, payments, and progress tracking.
- Class booking and cancellation
- Payment history and billing
- Workout tracking and progress
- Social features and challenges
Operations Management
Streamline your gym operations with intelligent automation and management tools.
Class Scheduling
Comprehensive class management with automated scheduling, instructor allocation, and capacity optimisation.
- Recurring class templates
- Instructor availability tracking
- Waitlist management
- Room and equipment allocation
Equipment Management
Track equipment usage, maintenance schedules, and replacement planning to ensure optimal gym operations.
- Maintenance scheduling
- Usage analytics
- Replacement forecasting
- Vendor management
Staff Management
Comprehensive staff scheduling, performance tracking, and training management for your fitness team.
- Shift scheduling and swaps
- Performance metrics
- Training programme tracking
- Commission and bonus calculations
Access Control
Secure facility access management with member verification and usage tracking.
- Keycard and mobile access
- Membership verification
- Guest management
- Security monitoring
Business Intelligence & Analytics
Transform your gym data into actionable insights for better business decisions.
Revenue Analytics
Comprehensive financial reporting and revenue optimisation tools to maximise your gym's profitability.
- Monthly recurring revenue tracking
- Member lifetime value analysis
- Pricing optimisation insights
- Revenue forecasting
Performance Metrics
Key performance indicators and benchmarking to track your gym's operational efficiency and growth.
- Member acquisition costs
- Churn rate analysis
- Class utilisation rates
- Staff productivity metrics
Custom Reporting
Flexible reporting tools to create custom dashboards and reports tailored to your specific business needs.
- Drag-and-drop report builder
- Automated report scheduling
- Export to multiple formats
- Real-time data visualisation
Predictive Analytics
AI-powered insights to predict member behaviour, optimise operations, and identify growth opportunities.
- Member churn prediction
- Demand forecasting
- Pricing strategy recommendations
- Market trend analysis
Flexible Pricing Plans
Starter
- Up to 500 members
- Basic member management
- Class scheduling
- Payment processing
- Basic reporting
- Email support
Professional
- Up to 1,500 members
- Advanced member management
- Retention analytics
- Staff management
- Equipment tracking
- Custom reporting
- Phone & email support
Enterprise
- Unlimited members
- All features included
- Predictive analytics
- API access
- Custom integrations
- Dedicated account manager
- Priority support
Ready to Transform Your Gym Management?
Discover how SolidFlowPro can help you increase member retention, streamline operations, and grow your fitness business.